FAQ

Frequently Asked Questions


Are your appliances used?

Our appliances are new scratch & dent or open box appliances. We may have a few refurbished appliances in stock from time to time.

Do your appliances have any guarantee?

Yes, every appliance we sell comes with a warranty. Most will retain the manufacturers one year warranty

Do you sell parts?

No we don’t sell parts but we might know where to get the parts you need. Please call the store for more details.

What is the return policy?

Yes but it would depend on the circumstances. Returned appliances might be subject to a 20% restocking. Please contact your sales associate for more details.

Do you buy pre-owned appliances?

No we don’t buy used appliances.

Who do I call if something is not working?

For the first 30 days, you will call the store where your purchase was made. After 30 days you will call your warranty provider which will either be the manufacturer of your appliance or CPS warrant service.